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OVERVIEW OF DISABILITY ETIQUETTE
When people know what is expected of them in certain
situations, they can feel more comfortable and help
those around them be more careful. Etiquette, or
good manners, helps people know what to do. This
overview is designed to let people know some of the
etiquette to follow when meeting people with
disabilities.
·
Remember introductions.
o
When meeting a person with a visual impairment,
always identify yourself and others who may be with
you.
o
When conversing in a group, identify the person to
whom you are speaking.
o
Indicate the end of a conversation when you leave
someone who is blind or has severe visual
impairment.
o
When introduced to a person, it is appropriate to
offer to shake hands. People with limited hand use
or who wear an artificial limb can usually shake
hands. Shaking hands with the left hand is an
acceptable greeting. If the person cannot shake
hands, they will let you know.
·
Treat adults as adults.
o
Address people who have disabilities by their first
names only when extending that same familiarity to
all other present.
o
Never patronize people who use wheelchairs by
patting them on the head or shoulders.
·
Speak directly to the person you are addressing
rather than to a companion or sign language
interpreter who may be with the person with a
disability.
·
When talking with a person with a disability use a
natural conversational tone and speed.
·
Listen attentively when you are talking with a
person with a disability.
·
If
the person has difficulty speaking, be patient and
wait for the person to finish, rather than
correcting or speaking for that person.
·
If
necessary, ask short questions that require short
answers, a nod, or a shake of the head.
·
Never pretend to understand if you are not sure.
o
It
is okay to ask them to repeat what they said.
o
Also, you can repeat what you have understood and
allow the person to respond.
·
Respect people’s personal space. A wheelchair is
considered to be part of the personal body space of
the person who uses it. |